FAQ

Q、What kind of certificate do you have?

A、Our quality system is conformity with ISO 9001-2008.

Q、What is your company type, trade company or manufacturer?

A、We are the manufacturer of valve. You can check through ‘View Our Industries’ on our Website Home Page to see our production field.

Q、When does your company establish?

A、Our company has established since 1991, so we have much work experience for producing valve.

Q、What is your trade terms?

A、Normally, our trade terms is EXW, FOB, C&F, CIF and others as your request.

Q、What is your minimum order quantity?

A、We do not have minimum order quantity limited, 1 unit is OK.

Q、What is your delivery time?

A、It is depend on your order quantity, normally the delivery time is about 3-7 workdays

Q、What is your transport way, by air or by sea?

A、Normally, we will use the express (by air) for delivery due to our goods is portable hardness testers and it is not too heavy and volume weight is also small.

Q、Do you have any discount for freight cost?

A、Yes, we have agreement with TNT,UPS,FedEx and DHL express, so we can get discounted price from them, and we can also send the parcel freight collected by using your own express account number.

Q、What is your warranty period?

A、Normally the warranty time is one year, for some special instrument the warranty time can be found in its Users Manual. But no warranty time for quick-wear parts such as indenters.

Q、Which professional standards your products conform to?

A、Our hardness testers comply with the relevant ASTM and ISO industrial standards.